TLC offers a suite of tools to help patients and families navigate post acute care
decisions. Our Family Programs include three resources to first help determine the
appropriate type of care needed, and then research available providers.
Family Program Customization
As part of Care-Finder Pro, hospitals can embed the family programs into their Web
site. This added resource gives patients and families immediate access to information
online. Patients and families can help make informed decisions about their care
and research options at their convenience. This option is especially helpful for
families attempting to make care decisions for loved ones living in a different
area. For hospitals, the branded materials strengthen your existing brand identity
and help drive users to your site.
Discharge at Admissions Promotional Resources
TLC offers a number of resources to help you communicate this benefit to patients.
Online resources include:
- News release to raise community awareness
- Media talking points
- Newsletter article to announce Family Programs and TLC solutions to employees
- Community newsletter article to announce Family Programs to prospective/current
patients
Patient brochures branded to your facility are available to help introduce the programs
during the admissions process. Learn more.
Family Program Benefits
- Increased patient satisfaction and HCAHPS scores
Care Interpreter, Facility Finder and Home Care Finder tools embedded in the hospital
Web site result in increased family satisfaction through patient knowledge and choice.
- Provides service to your community
Offering the Family Programs as a public service to patients gives you an advantage
in a competitive market and provides you with public relations opportunity to help
increase your hospital's visibility.
|